SugarCRM
Enterprise sales automation and customer service CRM with SugarPredict AI predictive insights
pricingfree tierapichecked 22 Aug 2026
What SugarCRM is
SugarCRM provides a comprehensive CRM platform designed to let the platform do the work, eliminating manual data entry for sales and support reps. Powered by SugarPredict, it leverages AI and historical customer data to score leads, predict win rates, and highlight expansion opportunities. Available in both cloud and secure on-premise installations, SugarCRM delivers flexibility for enterprise IT standards.
Pricing
| Plan | Price | What you get |
|---|---|---|
| Sell | $49/mo | Sales automation, lead management, SugarPredict AI predictive analytics, mobile app |
| Serve | $80/mo | Customer support portal, SLA management, case routing, omnichannel service |
| Enterprise | $85/mo | On-premise or cloud hosting, custom SQL workflows, advanced role-based permissions |
Established enterprise CRM platform with SugarPredict AI and flexible on-premise or cloud deployment.
Free access: 7-day free trial on cloud plans
read from the vendor pricing page · 22 Aug 2026 · how we verify
Best for
- Mid-market and enterprise businesses requiring flexible cloud or on-premise private cloud deployment options
- Sales and customer service organizations needing automated case routing and SugarPredict AI pipeline insights
Not for
- Indie creators seeking 1-click TikTok video caption generators
Integrations
SugarCRM alternatives
All 4 alternatives to SugarCRM, compared Get the Toolvern badge for SugarCRM
Salesforce Sales Cloud Enterprise revenue management and sales CRM powered by Einstein 1 generative AI 
HubSpot CRM Leading inbound CRM platform connecting sales pipelines, marketing automation, and customer support 
Zoho CRM Omnichannel sales CRM platform with Zia AI conversational assistant and process automation 
Freshsales AI-powered sales CRM with built-in cloud telephony and Freddy AI deal scoring Head to head: SugarCRM vs Salesforce Sales Cloud SugarCRM vs HubSpot CRM SugarCRM vs Zoho CRM SugarCRM vs Freshsales
Compiled by Stepan Noianov from the vendor's own site and pricing page. Something wrong? Report an inaccuracy.