Zoho CRM
Omnichannel sales CRM platform with Zia AI conversational assistant and process automation
pricingfree tierapichecked 22 Aug 2026
What Zoho CRM is
Zoho CRM empowers sales teams with omnichannel communication, automated pipeline management, and robust business intelligence. Its AI-powered sales assistant, Zia, predicts deal conversions, analyzes email sentiment, detects anomalies, and suggests the optimal time to contact prospects. With its Blueprint process designer, Zoho CRM ensures sales reps follow consistent best-practice deal execution stages.
Pricing
| Plan | Price | Annual | What you get |
|---|---|---|---|
| Standard | $20/mo | $14/mo | Scoring rules, automated workflows, multiple pipelines, mass email |
| Professional | $35/mo | $23/mo | SalesSignals real-time alerts, Blueprint process management, inventory management |
| Enterprise | $50/mo | $40/mo | Zia AI conversational assistant, predictive lead scoring, custom visual builder |
| Ultimate | $65/mo | $52/mo | Advanced BI analytics, dedicated database cluster, highest API call limits |
Comprehensive, cost-effective CRM with Zia AI predictive assistant and deep Zoho suite integration.
Free access: Free Edition for up to 3 users with basic contact and deal management
read from the vendor pricing page · 22 Aug 2026 · how we verify
Best for
- Mid-market companies and businesses seeking full enterprise CRM capabilities at affordable per-user rates
- Companies already using Zoho ecosystem apps (Books, Desk, Projects, Campaigns)
Not for
- Solo video editors generating automated YouTube shorts captions
Integrations
Zoho CRM alternatives
All 4 alternatives to Zoho CRM, compared Get the Toolvern badge for Zoho CRM
HubSpot CRM Leading inbound CRM platform connecting sales pipelines, marketing automation, and customer support 
Pipedrive Visual sales CRM with automated workflows and AI sales assistant 
Freshsales AI-powered sales CRM with built-in cloud telephony and Freddy AI deal scoring 
Salesforce Sales Cloud Enterprise revenue management and sales CRM powered by Einstein 1 generative AI Head to head: Zoho CRM vs HubSpot CRM Zoho CRM vs Pipedrive Zoho CRM vs Freshsales Zoho CRM vs Salesforce Sales Cloud
Compiled by Stepan Noianov from the vendor's own site and pricing page. Something wrong? Report an inaccuracy.