Smartsupp
Live chat, automated chatbot, and visitor video session recording platform for e-commerce
pricingfree tierapichecked 25 Aug 2026
What Smartsupp is
Smartsupp combines website live chat with AI chatbots and visitor video session recordings. E-commerce store owners can chat with customers in real time while watching recorded mouse movements and clicks to understand visitor friction points, improving conversion rates and resolving customer support tickets across online retail storefronts.
Pricing
| Plan | Price | Annual | What you get |
|---|---|---|---|
| Free | Free | — | 1 agent, 100 conversations per month, basic live chat widget, mobile apps |
| Standard | $25.5/mo | $19.5/mo | 3 agents included ($19.50/mo billed annually), automated chatbots, visitor session recordings, stats |
| Pro | $60/mo | $48/mo | Up to 10 agents, unlimited chatbots, advanced analytics, Google Analytics sync, team groups |
Save up to 25% by paying annually.
Free access: Permanent free plan for 1 agent with core live chat functionality
read from the vendor pricing page · 25 Aug 2026 · how we verify
Best for
- E-commerce stores wanting both live chat and visual session recordings to understand user behavior
- Small business owners identifying checkout friction points through recorded visitor sessions
Not for
- Cryptographic blockchain consensus validation nodes
Integrations
Smartsupp alternatives
All 3 alternatives to Smartsupp, compared Get the Toolvern badge for Smartsupp
Chatra Live chat, automated chatbot, and cart abandonment recovery tool for e-commerce websites 
Olark Live chat software with real-time customer data, transcript search, and lead capture automation 
Userlike Unified customer messaging software for website live chat, WhatsApp, and AI automation Head to head: Smartsupp vs Chatra Smartsupp vs Olark Smartsupp vs Userlike
Compiled by Stepan Noianov from the vendor's own site and pricing page. Something wrong? Report an inaccuracy.