Tidio
Support chat priced on conversations, not seats
pricingfree tierapichecked 20 Aug 2026
What Tidio is
Tidio puts live chat, a helpdesk and an AI agent trained on your own verified content into one widget, aimed at small businesses that have no support team to staff it. Automations capture leads as well as answer questions. The free plan allows fifty conversations a month — enough to see whether the agent handles your questions, and not enough to run on.
Pricing
| Plan | Price | What you get |
|---|---|---|
| Free | Free | 50 billable conversations, 50 Lyro AI conversations one-time |
| Starter | $24.17/mo | 100 billable conversations |
| Growth | $49.17/mo | From 250 billable conversations |
| Plus | $300/mo | From $300/mo — custom conversation volume |
| Premium | On request | Custom volume, contact sales |
Free access: Free plan with 50 conversations a month
read from the vendor pricing page · 20 Aug 2026 · how we verify
Best for
- Stores with steady, low ticket volume — seats are not what you pay for
- Anyone wanting to test an AI agent on real customers before paying
Not for
- High-traffic stores — conversation-based billing rises fast with volume
Integrations
Tidio alternatives
All 6 alternatives to Tidio, compared Get the Toolvern badge for Tidio
Gorgias Ecommerce helpdesk with AI agent resolution 
Postscript SMS marketing for Shopify, with carrier fees on top 
Shopify Sidekick AI features built into the Shopify admin 
Rebuy AI upsell and cross-sell across the Shopify funnel 
Nosto AI-powered commerce experience platform and personalized search 
ActiveCampaign Marketing automation with a money-back guarantee attached Head to head: Tidio vs Gorgias Tidio vs Postscript Tidio vs Shopify Sidekick Tidio vs Rebuy Tidio vs Nosto Tidio vs ActiveCampaign
Compiled by Stepan Noianov from the vendor's own site and pricing page. Something wrong? Report an inaccuracy.