Rebuy vs Tidio: Which Should You Choose in 2026?
Both prices below were read from each vendor's own pricing page on the date shown.
Pricing side by side
| Plan | Rebuy | Tidio |
|---|---|---|
| tier 1 | $99/mo — Up to $4,000/mo in Rebuy-generated revenue, smart cart, dynamic upsells, standard support | Free — 50 billable conversations, 50 Lyro AI conversations one-time |
| tier 2 | $249/mo — Up to $10,000/mo generated revenue, custom merchandising rules, AB testing, priority support | $24.17/mo — 100 billable conversations |
| tier 3 | $499/mo — Up to $20,000/mo generated revenue, custom checkout extensions, dedicated account manager | $49.17/mo — From 250 billable conversations |
| tier 4 | $999/mo — Custom high-volume revenue tiers, headless API access, custom data models, SLA | $300/mo — From $300/mo — custom conversation volume |
| tier 5 | — | On request — Custom volume, contact sales |
read from both vendors' pricing pages · 23 Aug 2026 · how we verify
Choose Rebuy if
- Shopify stores with enough AOV to move
Choose Tidio if
- Stores with steady, low ticket volume — seats are not what you pay for
- Anyone wanting to test an AI agent on real customers before paying
Where each one disappoints
Rebuy
- Low-margin stores — pricing scales with attributed revenue
Tidio
- High-traffic stores — conversation-based billing rises fast with volume
Compiled by Stepan Noianov from both vendors' own sites. Something wrong? Report an inaccuracy.