Postscript vs Tidio: Which Should You Choose in 2026?
Both prices below were read from each vendor's own pricing page on the date shown.
Pricing side by side
| Plan | Postscript | Tidio |
|---|---|---|
| tier 1 | Free — $0 platform fee, but a $49 monthly minimum spend | Free — 50 billable conversations, 50 Lyro AI conversations one-time |
| tier 2 | $100/mo — Unlimited opt-in keywords | $24.17/mo — 100 billable conversations |
| tier 3 | $500/mo — Most popular tier | $49.17/mo — From 250 billable conversations |
| tier 4 | On request — Custom pricing | $300/mo — From $300/mo — custom conversation volume |
| tier 5 | — | On request — Custom volume, contact sales |
read from both vendors' pricing pages · 20 Aug 2026 · how we verify
Choose Postscript if
- Shopify stores where SMS already converts and volume justifies the minimum
- Teams segmenting on store data rather than a separate list
Choose Tidio if
- Stores with steady, low ticket volume — seats are not what you pay for
- Anyone wanting to test an AI agent on real customers before paying
Where each one disappoints
Postscript
- Anyone reading $0 as free — the Starter plan sets a $49 monthly minimum before carrier fees
Tidio
- High-traffic stores — conversation-based billing rises fast with volume
Compiled by Stepan Noianov from both vendors' own sites. Something wrong? Report an inaccuracy.