Shopify Sidekick vs Tidio: Which Should You Choose in 2026?
Both prices below were read from each vendor's own pricing page on the date shown.
Pricing side by side
| Plan | Shopify Sidekick | Tidio |
|---|---|---|
| tier 1 | — | Free — 50 billable conversations, 50 Lyro AI conversations one-time |
| tier 2 | — | $24.17/mo — 100 billable conversations |
| tier 3 | — | $49.17/mo — From 250 billable conversations |
| tier 4 | — | $300/mo — From $300/mo — custom conversation volume |
| tier 5 | — | On request — Custom volume, contact sales |
read from both vendors' pricing pages · 20 Aug 2026 · how we verify
Choose Shopify Sidekick if
- Stores that want AI copy without another subscription
Choose Tidio if
- Stores with steady, low ticket volume — seats are not what you pay for
- Anyone wanting to test an AI agent on real customers before paying
Where each one disappoints
Shopify Sidekick
- Anyone needing brand-voice control — depth is limited
Tidio
- High-traffic stores — conversation-based billing rises fast with volume
Compiled by Stepan Noianov from both vendors' own sites. Something wrong? Report an inaccuracy.