Close vs Freshsales: Which Should You Choose in 2026?
Both prices below were read from each vendor's own pricing page on the date shown.
Pricing side by side
| Plan | Close | Freshsales |
|---|---|---|
| tier 1 | $59/mo — 1 user, built-in calling & SMS, email sequences, pipeline management | Free — Up to 3 users, contact management, built-in chat and phone, deal pipeline |
| tier 2 | $109/mo — Up to 3 users, power dialer, multiple pipelines, custom activity tracking | $18/mo — Per user/mo, visual sales pipelines, automated workflow rules, Freddy AI |
| tier 3 | $149/mo — Predictive dialer, call coaching & whisper mode, advanced sales reporting | $47/mo — Per user/mo, AI deal scoring, multi-currency support, sales sequences |
| tier 4 | $229/mo — Custom onboarding, dedicated account manager, SSO, custom data models | $83/mo — Per user/mo, custom modules, AI forecasting, dedicated account manager |
read from both vendors' pricing pages · 23 Aug 2026 · how we verify
Choose Close if
- Fast-growing B2B startups and sales teams conducting high-volume cold calling and SMS outreach
- Sales leaders wanting integrated telephony, call recording, and pipeline tracking in one CRM
Choose Freshsales if
- High-velocity inside sales teams and call centers needing built-in phone dialers and automated call logging
- Sales managers seeking Freddy AI deal predictive insights and contact engagement scoring
Where each one disappoints
Close
- Retail stores requiring point-of-sale inventory barcode scanners
Freshsales
- Social media managers scheduling TikTok video carousels
Compiled by Stepan Noianov from both vendors' own sites. Something wrong? Report an inaccuracy.