3 Best Gorgias Alternatives in 2026
Gorgias is ecommerce helpdesk with AI agent resolution. We benchmarked 3 direct alternatives: 2 provide a free plan, and every price is verified against vendor billing terms.
Quick Comparison Matrix
| Tool | Starting Price | Free Tier / Trial | Primary Use Case |
|---|---|---|---|
| $40 | Free trial, monthly billing only | Shopify stores where support volume tracks order volume | |
| Free | Free plan with 50 conversations a month | Stores with steady, low ticket volume — seats are not what you pay for | |
| Free | 30-day trial with $100 of credit | Shopify stores where SMS already converts and volume justifies the minimum | |
| On request | Paid only / Trial | Stores that want AI copy without another subscription |
All 3 alternatives
Tidio Support chat priced on conversations, not seats pricingfree tierapi 
Postscript SMS marketing for Shopify, with carrier fees on top pricingfree tierapi 
Shopify Sidekick AI features built into the Shopify admin pricingfree tierapi prices read from vendor pricing pages · 20 Aug 2026 · how we verify
Head-to-head comparisons
Gorgias vs Tidio Gorgias vs Postscript Gorgias vs Shopify Sidekick
Why people look for an alternative
- B2B support with long, complex cases