Gorgias vs Postscript: Which Should You Choose in 2026?
Both prices below were read from each vendor's own pricing page on the date shown.
Pricing side by side
| Plan | Gorgias | Postscript |
|---|---|---|
| tier 1 | $40/mo — 50 tickets a month | Free — $0 platform fee, but a $49 monthly minimum spend |
| tier 2 | $90/mo — 300 tickets a month | $100/mo — Unlimited opt-in keywords |
| tier 3 | $550/mo — 2,000 tickets a month | $500/mo — Most popular tier |
| tier 4 | $1430/mo — 5,000 tickets a month | On request — Custom pricing |
| tier 5 | On request — Over 5,000 conversations a month | — |
read from both vendors' pricing pages · 20 Aug 2026 · how we verify
Choose Gorgias if
- Shopify stores where support volume tracks order volume
Choose Postscript if
- Shopify stores where SMS already converts and volume justifies the minimum
- Teams segmenting on store data rather than a separate list
Where each one disappoints
Gorgias
- B2B support with long, complex cases
Postscript
- Anyone reading $0 as free — the Starter plan sets a $49 monthly minimum before carrier fees
Compiled by Stepan Noianov from both vendors' own sites. Something wrong? Report an inaccuracy.