Gorgias vs Shopify Sidekick: Which Should You Choose in 2026?
Both prices below were read from each vendor's own pricing page on the date shown.
Pricing side by side
| Plan | Gorgias | Shopify Sidekick |
|---|---|---|
| tier 1 | $40/mo — 50 tickets a month | — |
| tier 2 | $90/mo — 300 tickets a month | — |
| tier 3 | $550/mo — 2,000 tickets a month | — |
| tier 4 | $1430/mo — 5,000 tickets a month | — |
| tier 5 | On request — Over 5,000 conversations a month | — |
read from both vendors' pricing pages · 20 Aug 2026 · how we verify
Choose Gorgias if
- Shopify stores where support volume tracks order volume
Choose Shopify Sidekick if
- Stores that want AI copy without another subscription
Where each one disappoints
Gorgias
- B2B support with long, complex cases
Shopify Sidekick
- Anyone needing brand-voice control — depth is limited
Compiled by Stepan Noianov from both vendors' own sites. Something wrong? Report an inaccuracy.