Capsule vs Nutshell: Which Should You Choose in 2026?
Both prices below were read from each vendor's own pricing page on the date shown.
Pricing side by side
| Plan | Capsule | Nutshell |
|---|---|---|
| tier 1 | $21/mo — Per user/month, 30,000 contacts, 1 sales pipeline, email templates, 10GB storage | $19/mo — Per user/month, unlimited contacts, visual pipeline, 2-way email sync |
| tier 2 | $38/mo — Per user/month, 60,000 contacts, unlimited pipelines, workflow automations, custom reports | $49/mo — Per user/month, unlimited pipelines, sales automation, activity reporting, phone recording |
| tier 3 | $60/mo — Per user/month, 120,000 contacts, custom roles, dedicated account manager | $79/mo — Per user/month, custom permissions, dedicated success manager, audit logs |
read from both vendors' pricing pages · 22 Aug 2026 · how we verify
Choose Capsule if
- Small businesses and service professionals seeking a simple, clutter-free CRM without complex training
- Teams integrating sales pipeline stages with QuickBooks and Xero invoicing
Choose Nutshell if
- B2B sales teams wanting both individual sales cadences and mass marketing newsletters in one tool
- Growing companies wanting unlimited contact storage without penalizing pricing tiers
Where each one disappoints
Capsule
- Enterprises needing AI-driven predictive multi-touch revenue attribution modeling
Nutshell
- High-frequency consumer ecommerce stores requiring SMS MMS wheel gamification
Compiled by Stepan Noianov from both vendors' own sites. Something wrong? Report an inaccuracy.