ActiveCampaign vs Customer.io: Which Should You Choose in 2026?
Both prices below were read from each vendor's own pricing page on the date shown.
Pricing side by side
| Plan | ActiveCampaign | Customer.io |
|---|---|---|
| tier 1 | $15/mo — 1 user | $100/mo — From $100/mo for 5,000 profiles (people and objects) |
| tier 2 | $49/mo — 1 user | $1000/mo — From $1,000/mo billed yearly — custom profile volume |
| tier 3 | $79/mo — 3 users | On request — Dedicated infrastructure and support |
| tier 4 | $145/mo — 5 users | — |
read from both vendors' pricing pages · 20 Aug 2026 · how we verify
Choose ActiveCampaign if
- Small businesses wanting automation and CRM from one vendor
- Anyone who wants a stated refund path rather than a trial that quietly converts
Choose Customer.io if
- Product teams triggering messages off events rather than segments
- Funded startups under $10M raised — the first year is free
Where each one disappoints
ActiveCampaign
- Teams above five people — every tier bundles a fixed seat count
Customer.io
- Products with many objects per user — profiles count objects too, not just people
Compiled by Stepan Noianov from both vendors' own sites. Something wrong? Report an inaccuracy.
Other options
All ActiveCampaign alternatives All Customer.io alternatives