Re:amaze vs Richpanel: Which Should You Choose in 2026?
Both prices below were read from each vendor's own pricing page on the date shown.
Pricing side by side
| Plan | Re:amaze | Richpanel |
|---|---|---|
| tier 1 | $29/mo — Per agent/mo ($24 billed annually), unlimited email inboxes, live chat, social integrations | $80/mo — Up to 500 monthly customer conversations, AI self-service portal, Shopify integration, 2 agent seats |
| tier 2 | $49/mo — Per agent/mo ($40 billed annually), custom chatbots, live view analytics, multiple brand domains | $250/mo — Up to 2,000 monthly conversations, multi-store support, omnichannel inbox, revenue attribution |
| tier 3 | $69/mo — Per agent/mo, automated staff shifts, real-time push campaigns, dedicated account manager | $500/mo — Up to 5,000 conversations, dedicated customer success manager, custom API workflows, SLA |
read from both vendors' pricing pages · 25 Aug 2026 · how we verify
Choose Re:amaze if
- E-commerce stores providing customer service across email, social comments, and live chat
- Small support teams wanting automated chatbots that pull live Shopify order information
Choose Richpanel if
- Shopify and DTC e-commerce brands automating repetitive order tracking and return inquiries
- Customer support teams seeking self-service customer deflection to reduce support costs
Where each one disappoints
Re:amaze
- High-frequency financial trading systems
Richpanel
- Independent game developers coding C++ graphics shaders
Compiled by Stepan Noianov from both vendors' own sites. Something wrong? Report an inaccuracy.