Gladly vs Re:amaze: Which Should You Choose in 2026?
Both prices below were read from each vendor's own pricing page on the date shown.
Pricing side by side
| Plan | Gladly | Re:amaze |
|---|---|---|
| tier 1 | $150/mo — Per agent/mo billed annually ($150/user/mo), omnichannel timeline, voice telephony, AI routing | $29/mo — Per agent/mo ($24 billed annually), unlimited email inboxes, live chat, social integrations |
| tier 2 | — | $49/mo — Per agent/mo ($40 billed annually), custom chatbots, live view analytics, multiple brand domains |
| tier 3 | — | $69/mo — Per agent/mo, automated staff shifts, real-time push campaigns, dedicated account manager |
read from both vendors' pricing pages · 25 Aug 2026 · how we verify
Choose Gladly if
- D2C luxury and lifestyle retail brands delivering high-touch, personalized customer support
- Customer service leaders eliminating fragmented ticket numbers and disjointed communication channels
Choose Re:amaze if
- E-commerce stores providing customer service across email, social comments, and live chat
- Small support teams wanting automated chatbots that pull live Shopify order information
Where each one disappoints
Gladly
- Individual bloggers managing basic contact forms
Re:amaze
- High-frequency financial trading systems
Compiled by Stepan Noianov from both vendors' own sites. Something wrong? Report an inaccuracy.