Databox vs Heap: Which Should You Choose in 2026?
Both prices below were read from each vendor's own pricing page on the date shown.
Pricing side by side
| Plan | Databox | Heap |
|---|---|---|
| tier 1 | Free — 3 data sources, 1 dashboard, 10 custom metrics, 50 AI credits | On request — Full event autocapture, funnel charts, retention analysis |
| tier 2 | $64/mo — 5 data sources included | On request — Illuminate AI insights, account-level analytics, data warehouse sync |
| tier 3 | $159/mo — More dashboards, users and AI credits | — |
| tier 4 | $399/mo — Higher limits across the board | — |
| tier 5 | On request — Custom data source count | — |
read from both vendors' pricing pages · 20 Aug 2026 · how we verify
Choose Databox if
- Small teams that need one honest weekly dashboard — the free tier covers it
- Anyone joining data from a warehouse and SaaS tools in one view
Choose Heap if
- Product and marketing teams wanting retroactive analysis without waiting for engineering to tag events
- E-commerce and SaaS brands identifying unexpected conversion bottlenecks
Where each one disappoints
Databox
- Teams with many sources on a budget — the count is the tier lever and it climbs fast
Heap
- Teams needing bare-bones server-to-server webhook tracking with no browser frontend
Compiled by Stepan Noianov from both vendors' own sites. Something wrong? Report an inaccuracy.