Customer.io vs Dashly: Which Should You Choose in 2026?
Both prices below were read from each vendor's own pricing page on the date shown.
Pricing side by side
| Plan | Customer.io | Dashly |
|---|---|---|
| tier 1 | $100/mo — From $100/mo for 5,000 profiles (people and objects) | $39/mo — Up to 1,000 visitors a month |
| tier 2 | $1000/mo — From $1,000/mo billed yearly — custom profile volume | $79/mo — Up to 1,000 visitors a month |
| tier 3 | On request — Dedicated infrastructure and support | $109/mo — Up to 1,000 visitors a month |
read from both vendors' pricing pages · 20 Aug 2026 · how we verify
Choose Customer.io if
- Product teams triggering messages off events rather than segments
- Funded startups under $10M raised — the first year is free
Choose Dashly if
- Low-traffic, high-value B2B sites — the billing unit is visitors, not conversations
- Teams that want only chat, or only triggered marketing, and not the bundle
Where each one disappoints
Customer.io
- Products with many objects per user — profiles count objects too, not just people
Dashly
- High-traffic sites — cost rises with visitors even if none of them chat
Compiled by Stepan Noianov from both vendors' own sites. Something wrong? Report an inaccuracy.