Cartloop vs Tidio: Which Should You Choose in 2026?
Both prices below were read from each vendor's own pricing page on the date shown.
Pricing side by side
| Plan | Cartloop | Tidio |
|---|---|---|
| tier 1 | $99/mo — Unlimited 24/7 live conversational SMS agents, cart recovery, 3% commission on recovered sales | Free — 50 billable conversations, 50 Lyro AI conversations one-time |
| tier 2 | $299/mo — Custom SMS subscriber popups, dedicated brand training, 2.5% commission on recovered sales | $24.17/mo — 100 billable conversations |
| tier 3 | $999/mo — Zero commission fee model, dedicated SMS strategist, custom integrations, enterprise SLA | $49.17/mo — From 250 billable conversations |
| tier 4 | — | $300/mo — From $300/mo — custom conversation volume |
| tier 5 | — | On request — Custom volume, contact sales |
read from both vendors' pricing pages · 23 Aug 2026 · how we verify
Choose Cartloop if
- DTC ecommerce brands wanting high-converting human two-way text support
- Shopify stores aiming to recover high-ticket abandoned carts
Choose Tidio if
- Stores with steady, low ticket volume — seats are not what you pay for
- Anyone wanting to test an AI agent on real customers before paying
Where each one disappoints
Cartloop
- Cold unverified B2B telemarketing
Tidio
- High-traffic stores — conversation-based billing rises fast with volume
Compiled by Stepan Noianov from both vendors' own sites. Something wrong? Report an inaccuracy.