Capsule vs Twenty CRM: Which Should You Choose in 2026?
Both prices below were read from each vendor's own pricing page on the date shown.
Pricing side by side
| Plan | Capsule | Twenty CRM |
|---|---|---|
| tier 1 | $21/mo — Per user/month, 30,000 contacts, 1 sales pipeline, email templates, 10GB storage | Free — Free self-hosted, unlimited contacts, full source code access |
| tier 2 | $38/mo — Per user/month, 60,000 contacts, unlimited pipelines, workflow automations, custom reports | $9/mo — Per user/mo, managed cloud hosting, automated backups, email support |
| tier 3 | $60/mo — Per user/month, 120,000 contacts, custom roles, dedicated account manager | On request — Dedicated cloud cluster, custom data residency, priority SLA |
read from both vendors' pricing pages · 22 Aug 2026 · how we verify
Choose Capsule if
- Small businesses and service professionals seeking a simple, clutter-free CRM without complex training
- Teams integrating sales pipeline stages with QuickBooks and Xero invoicing
Choose Twenty CRM if
- Engineering-led startups seeking modern open-source CRM flexibility
- Sales teams wanting complete control over their customer data stack
Where each one disappoints
Capsule
- Enterprises needing AI-driven predictive multi-touch revenue attribution modeling
Twenty CRM
- Complex multi-national legacy on-premise mainframe setups
Compiled by Stepan Noianov from both vendors' own sites. Something wrong? Report an inaccuracy.