Rebuy vs Zipchat: Which Should You Choose in 2026?
Both prices below were read from each vendor's own pricing page on the date shown.
Pricing side by side
| Plan | Rebuy | Zipchat |
|---|---|---|
| tier 1 | $99/mo — Up to $4,000/mo in Rebuy-generated revenue, smart cart, dynamic upsells, standard support | $49/mo — 500 replies a month, 2 stores |
| tier 2 | $249/mo — Up to $10,000/mo generated revenue, custom merchandising rules, AB testing, priority support | $129/mo — 1,500 replies a month, 5 stores |
| tier 3 | $499/mo — Up to $20,000/mo generated revenue, custom checkout extensions, dedicated account manager | $249/mo — 3,000 replies a month, 10 stores |
| tier 4 | $999/mo — Custom high-volume revenue tiers, headless API access, custom data models, SLA | $499/mo — 6,000 replies a month, 20 stores |
| tier 5 | — | $999/mo — From $999/mo — unlimited replies |
read from both vendors' pricing pages · 23 Aug 2026 · how we verify
Choose Rebuy if
- Shopify stores with enough AOV to move
Choose Zipchat if
- Stores where pre-purchase questions block checkout
Where each one disappoints
Rebuy
- Low-margin stores — pricing scales with attributed revenue
Zipchat
- Support-heavy stores — this optimises for selling, not resolving
Compiled by Stepan Noianov from both vendors' own sites. Something wrong? Report an inaccuracy.