Olark vs Userlike: Which Should You Choose in 2026?
Both prices below were read from each vendor's own pricing page on the date shown.
Pricing side by side
| Plan | Olark | Userlike |
|---|---|---|
| tier 1 | $29/mo — Per agent/month, full live chat features, unlimited chat history, automated greetings, reporting | Free — 1 operator, 1 widget, unlimited conversations, core website live chat |
| tier 2 | $23/mo — Per agent/mo billed annually ($276/yr), full feature access, CRM integrations, chat transcript search | €90/mo — 4 operators, 4 widgets, WhatsApp integration, live translation, audio calls, screen sharing |
| tier 3 | $19/mo — Per agent/mo billed 2-yearly ($456/2yr), locked-in lowest rate, priority support | €300/mo — 10 operators, 10 widgets, AI automation hub, analytics, full API access |
read from both vendors' pricing pages · 25 Aug 2026 · how we verify
Choose Olark if
- Customer support teams needing dependable, straightforward website live chat with transcript search
- Sales teams qualifying inbound website visitors with custom automated greetings
Choose Userlike if
- European businesses requiring fully GDPR-compliant live chat and WhatsApp customer service
- Support teams offering video and voice calls directly inside website chat widgets
Where each one disappoints
Olark
- Network engineers configuring BGP routing tables
Userlike
- Enterprise data center HVAC maintenance engineers
Compiled by Stepan Noianov from both vendors' own sites. Something wrong? Report an inaccuracy.