Loox vs Okendo: Which Should You Choose in 2026?
Both prices below were read from each vendor's own pricing page on the date shown.
Pricing side by side
| Plan | Loox | Okendo |
|---|---|---|
| tier 1 | $9.99/mo — 100 monthly review request emails, photo reviews, review widgets | $19/mo — Up to 200 orders/month, automated review requests, customer attributes, photo reviews |
| tier 2 | $34.99/mo — 300 monthly review requests, video reviews, Google Shopping integration, upsells | $119/mo — Up to 1,000 orders/month, video reviews, Google Shopping sync, Klaviyo integration |
| tier 3 | $299.99/mo — Unlimited review requests, Klaviyo flows, multi-lingual review widgets | $299/mo — Up to 3,500 orders/month, customer surveys, dedicated success manager, advanced analytics |
| tier 4 | — | $499/mo — Up to 7,000 orders/month, multi-store syndicate, custom CSS, priority support |
read from both vendors' pricing pages · 22 Aug 2026 · how we verify
Choose Loox if
- Shopify and DTC brands relying on visual customer photo reviews and social proof
- Merchants looking to boost average order value with one-click post-purchase upsells
Choose Okendo if
- Fast-growing Shopify brands collecting rich customer attribute data alongside visual reviews
- Merchants feeding customer zero-party preferences into Klaviyo for automated segment targeting
Where each one disappoints
Loox
- B2B service businesses that do not sell physical products on ecommerce storefronts
Okendo
- B2B sales teams running cold outbound phone campaigns
Compiled by Stepan Noianov from both vendors' own sites. Something wrong? Report an inaccuracy.