Intercom vs SiteGPT: Which Should You Choose in 2026?
Both prices below were read from each vendor's own pricing page on the date shown.
Pricing side by side
| Plan | Intercom | SiteGPT |
|---|---|---|
| tier 1 | $39/mo — Shared inbox, basic ticketing, Fin AI chatbot access, multichannel messaging | $19/mo — 1 chatbot, 100 web pages, 1,000 messages/month, live chat handoff, customizable widget |
| tier 2 | $99/mo — Custom workflows, multilingual support, advanced reporting, workload management | $49/mo — 2 chatbots, 500 web pages, 5,000 messages/month, remove SiteGPT branding, custom domain |
| tier 3 | $139/mo — SOC 2 Type II, custom roles & permissions, priority SLA, dedicated customer success | $99/mo — 5 chatbots, 2,000 web pages, 10,000 messages/month, auto-sync website updates, API access |
read from both vendors' pricing pages · 22 Aug 2026 · how we verify
Choose Intercom if
- Tech companies, SaaS platforms, and digital products needing an AI-first customer support and onboarding platform
- Support leaders deploying Fin AI Agent to automatically resolve 50%+ of complex customer inquiries with zero human touch
Choose SiteGPT if
- Website owners and SaaS startups wanting an automated AI support agent that syncs with website changes
- Customer support teams looking to reduce ticket volume with instant automated answers referencing exact documentation pages
Where each one disappoints
Intercom
- Indie bloggers generating simple Pinterest pin visual graphics
SiteGPT
- Video production teams rendering cinematic 3D motion graphic titles
Compiled by Stepan Noianov from both vendors' own sites. Something wrong? Report an inaccuracy.