Dixa vs Re:amaze: Which Should You Choose in 2026?
Both prices below were read from each vendor's own pricing page on the date shown.
Pricing side by side
| Plan | Dixa | Re:amaze |
|---|---|---|
| tier 1 | $39/mo — Per user/mo billed annually, unified multi-channel inbox, intelligent routing, analytics | $29/mo — Per agent/mo ($24 billed annually), unlimited email inboxes, live chat, social integrations |
| tier 2 | $89/mo — Per user/mo, advanced telephony, automated workflow rules, e-commerce integrations, SLA | $49/mo — Per agent/mo ($40 billed annually), custom chatbots, live view analytics, multiple brand domains |
| tier 3 | $139/mo — Per user/mo, AI conversational bot automation, dedicated customer success manager, custom API | $69/mo — Per agent/mo, automated staff shifts, real-time push campaigns, dedicated account manager |
read from both vendors' pricing pages · 25 Aug 2026 · how we verify
Choose Dixa if
- Customer service departments that prioritize voice support alongside modern live chat and email
- E-commerce and SaaS brands scaling cross-channel customer service teams
Choose Re:amaze if
- E-commerce stores providing customer service across email, social comments, and live chat
- Small support teams wanting automated chatbots that pull live Shopify order information
Where each one disappoints
Dixa
- Solo content writers generating keyword search volume reports
Re:amaze
- High-frequency financial trading systems
Compiled by Stepan Noianov from both vendors' own sites. Something wrong? Report an inaccuracy.