Crisp vs tawk.to: Which Should You Choose in 2026?
Both prices below were read from each vendor's own pricing page on the date shown.
Pricing side by side
| Plan | Crisp | tawk.to |
|---|---|---|
| tier 1 | Free — 2 user seats, live chat widget, shared inbox, mobile apps, contact form | Free — 100% free live chat, unlimited agents, unlimited websites, ticketing system, knowledge base |
| tier 2 | $25/mo — 4 user seats, email triggers, canned responses, internal notes, audio messages | $19/mo — Optional $19/month add-on to remove tawk.to footer branding from chat widget |
| tier 3 | $95/mo — Unlimited user seats, AI bot builder, knowledge base, CRM, status page, WhatsApp & Instagram sync | $29/mo — Optional AI chatbot assistant add-on trained on your website data |
read from both vendors' pricing pages · 22 Aug 2026 · how we verify
Choose Crisp if
- Startups, customer support teams, and digital agencies wanting a flat-rate messaging platform without per-seat fees
- Companies unifying website live chat, WhatsApp, Instagram DMs, Messenger, and email in one unified inbox
Choose tawk.to if
- Small businesses, startups, and non-profits needing free live chat with unlimited operator seats and no time limits
- Companies wanting built-in visitor monitoring, knowledge bases, and support ticketing without monthly software bills
Where each one disappoints
Crisp
- SEO specialists building programmatic local landing page clusters
tawk.to
- Enterprise marketing operations teams automating multi-touch revenue attribution modeling
Compiled by Stepan Noianov from both vendors' own sites. Something wrong? Report an inaccuracy.