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Common Room vs Discourse: Which Should You Choose in 2026?

Both prices below were read from each vendor's own pricing page on the date shown.

Pricing side by side

PlanCommon RoomDiscourse
tier 1 $2500/mo — Billed annually — 5 seats, up to 100k contacts, 5k research credits $100/mo — Unlimited members and chat, custom domain, API and webhooks, 5 staff seats, 15+ plugins
tier 2 On request — 15 seats, up to 250k contacts, dedicated CSM $500/mo — Adds analytics, automation, events, gamification, SSO, 15 staff seats
tier 3 On request — 30 seats, up to 750k contacts On request — 99.9% uptime guarantee, unlimited staff seats, 50+ plugins

read from both vendors' pricing pages · 20 Aug 2026 · how we verify

Choose Common Room if

  • Teams whose buyers live in Slack and community forums rather than inboxes
  • Anyone wiring buyer data into AI agents — the MCP server ships on every plan

Choose Discourse if

  • Large communities with few moderators — members are unlimited, staff seats are the cost
  • Teams that want the option to self-host later; the software is open source

Where each one disappoints

Common Room

  • Small teams — the published entry is $2,500/mo billed annually

Discourse

  • Small teams needing SSO — it sits on the $500 tier

Compiled by Stepan Noianov from both vendors' own sites. Something wrong? Report an inaccuracy.

Other options