Chatra vs Userlike: Which Should You Choose in 2026?
Both prices below were read from each vendor's own pricing page on the date shown.
Pricing side by side
| Plan | Chatra | Userlike |
|---|---|---|
| tier 1 | Free — 1 agent, live chat widget, basic visitor information, mobile apps | Free — 1 operator, 1 widget, unlimited conversations, core website live chat |
| tier 2 | $21/mo — Per agent/mo ($17 billed annually), automated chatbots, cart abandonment triggers, typing insights | €90/mo — 4 operators, 4 widgets, WhatsApp integration, live translation, audio calls, screen sharing |
| tier 3 | $29/mo — Per agent/mo ($23 billed annually), multiple chat groups, visitor screen capture, data export | €300/mo — 10 operators, 10 widgets, AI automation hub, analytics, full API access |
read from both vendors' pricing pages · 25 Aug 2026 · how we verify
Choose Chatra if
- Small e-commerce stores wanting a simple live chat widget to assist prospective buyers
- Online retailers using automated chat triggers to rescue abandoning shopping cart visitors
Choose Userlike if
- European businesses requiring fully GDPR-compliant live chat and WhatsApp customer service
- Support teams offering video and voice calls directly inside website chat widgets
Where each one disappoints
Chatra
- Enterprise data engineers managing Hadoop big data clusters
Userlike
- Enterprise data center HVAC maintenance engineers
Compiled by Stepan Noianov from both vendors' own sites. Something wrong? Report an inaccuracy.