Chatra vs Olark: Which Should You Choose in 2026?
Both prices below were read from each vendor's own pricing page on the date shown.
Pricing side by side
| Plan | Chatra | Olark |
|---|---|---|
| tier 1 | Free — 1 agent, live chat widget, basic visitor information, mobile apps | $29/mo — Per agent/month, full live chat features, unlimited chat history, automated greetings, reporting |
| tier 2 | $21/mo — Per agent/mo ($17 billed annually), automated chatbots, cart abandonment triggers, typing insights | $23/mo — Per agent/mo billed annually ($276/yr), full feature access, CRM integrations, chat transcript search |
| tier 3 | $29/mo — Per agent/mo ($23 billed annually), multiple chat groups, visitor screen capture, data export | $19/mo — Per agent/mo billed 2-yearly ($456/2yr), locked-in lowest rate, priority support |
read from both vendors' pricing pages · 25 Aug 2026 · how we verify
Choose Chatra if
- Small e-commerce stores wanting a simple live chat widget to assist prospective buyers
- Online retailers using automated chat triggers to rescue abandoning shopping cart visitors
Choose Olark if
- Customer support teams needing dependable, straightforward website live chat with transcript search
- Sales teams qualifying inbound website visitors with custom automated greetings
Where each one disappoints
Chatra
- Enterprise data engineers managing Hadoop big data clusters
Olark
- Network engineers configuring BGP routing tables
Compiled by Stepan Noianov from both vendors' own sites. Something wrong? Report an inaccuracy.