Chatbase vs Crisp: Which Should You Choose in 2026?
Both prices below were read from each vendor's own pricing page on the date shown.
Pricing side by side
| Plan | Chatbase | Crisp |
|---|---|---|
| tier 1 | Free — 1 chatbot, 20 message credits/month, 400,000 characters of training data | Free — 2 user seats, live chat widget, shared inbox, mobile apps, contact form |
| tier 2 | $19/mo — 2 chatbots, 2,000 message credits/month, 11,000,000 characters, custom domain, API | $25/mo — 4 user seats, email triggers, canned responses, internal notes, audio messages |
| tier 3 | $99/mo — 5 chatbots, 10,000 message credits/month, GPT-4o access, remove Chatbase branding | $95/mo — Unlimited user seats, AI bot builder, knowledge base, CRM, status page, WhatsApp & Instagram sync |
| tier 4 | $399/mo — 10 chatbots, 40,000 message credits/month, custom LLM fine-tuning, priority support | — |
read from both vendors' pricing pages · 22 Aug 2026 · how we verify
Choose Chatbase if
- Businesses, SaaS companies, and creators looking to train an intelligent GPT-4o customer support bot on company documents in minutes
- Agencies creating custom white-label AI chatbots for client websites with embedded iframe widgets
Choose Crisp if
- Startups, customer support teams, and digital agencies wanting a flat-rate messaging platform without per-seat fees
- Companies unifying website live chat, WhatsApp, Instagram DMs, Messenger, and email in one unified inbox
Where each one disappoints
Chatbase
- Search engine optimizers conducting programmatic backlink outreach campaigns
Crisp
- SEO specialists building programmatic local landing page clusters
Compiled by Stepan Noianov from both vendors' own sites. Something wrong? Report an inaccuracy.