Birdeye vs Loox: Which Should You Choose in 2026?
Both prices below were read from each vendor's own pricing page on the date shown.
Pricing side by side
| Plan | Birdeye | Loox |
|---|---|---|
| tier 1 | On request — Price on request | $9.99/mo — 100 monthly review request emails, photo reviews, review widgets |
| tier 2 | On request — Price on request | $34.99/mo — 300 monthly review requests, video reviews, Google Shopping integration, upsells |
| tier 3 | On request — Price on request | $299.99/mo — Unlimited review requests, Klaviyo flows, multi-lingual review widgets |
| tier 4 | On request — Price on request | — |
| tier 5 | On request — Price on request | — |
read from both vendors' pricing pages · 20 Aug 2026 · how we verify
Choose Birdeye if
- Chains and franchises replacing several point products with one contract
- Teams posting to many location accounts at once
Choose Loox if
- Shopify and DTC brands relying on visual customer photo reviews and social proof
- Merchants looking to boost average order value with one-click post-purchase upsells
Where each one disappoints
Birdeye
- Single-location businesses comparing prices — nothing is published, and the model is built around location count
Loox
- B2B service businesses that do not sell physical products on ecommerce storefronts
Compiled by Stepan Noianov from both vendors' own sites. Something wrong? Report an inaccuracy.